Here's a sample Content Return Policy you can adapt to your needs:
Content Return Policy
At KartComfort, we are committed to providing high-quality content that meets your expectations. If, for any reason, you are not satisfied with the content delivered, our return policy ensures a fair and straightforward resolution.
Eligibility for Returns or Revisions
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Incorrect or Unsatisfactory Content:
- If the delivered content does not match the agreed-upon brief, specifications, or quality standards, you may request a revision or return within [time frame, e.g., 7 days] of delivery.
- Examples of unsatisfactory content include factual inaccuracies, formatting errors, or major deviations from the brief.
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Non-Delivery or Late Delivery:
- If content is not delivered by the agreed-upon deadline without prior notification or agreement, you are eligible for a full refund or replacement.
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Plagiarism:
- If the content is found to contain plagiarized material, we will offer a full refund or a replacement at no extra cost.
Exclusions
- Requests for changes that were not part of the original brief.
- Dissatisfaction due to subjective preferences outside agreed guidelines (e.g., tone, style, or creative direction).
- Requests made after the return policy period has expired.
Process for Returns or Revisions
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Initiating a Request:
- Contact us at [support email or contact form link] with your order details and a clear explanation of your concerns.
- Include any supporting documentation, such as the original brief or examples of the issue.
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Resolution Options:
- Revisions: We will revise the content to address your concerns.
- Replacement: In some cases, we may create entirely new content to meet your requirements.
- Refunds: If the issue cannot be resolved through revisions or replacement, a full or partial refund may be issued.
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Resolution Timeline:
- We aim to address all return or revision requests within [time frame, e.g., 3 business days].
Limitations on Returns
- A maximum of [number, e.g., two] revisions per piece of content is allowed.
- Refunds will only be issued if revisions and replacements fail to resolve the issue.
Contact Us
If you have questions about this policy or need assistance,
. Email : info@sajilonirman.com
. Phone : +977 9841994799